Isuzu Power Solutions meet customer needs

Isuzu Trucks, Australia’s leading truck brand for the past 34 years, brings the same first-class sales and aftercare service to their stationary engine range – Isuzu Power Solutions – which is growing its presence in the market. With 30 Isuzu Trucks dealerships across Australia now stocking the Isuzu Power Solutions (IPS) range, this nation-wide footprint means Isuzu dealers have free-standing power units, generator sets, industrial engines and even marine units to suit a wide range of requirements.

IPS Senior Sales Manager, Troy Lawson, says that when businesses choose the quality of an IPS product, they’re also receiving the benefit of Isuzu’s experienced dealer network to back it up.

“Isuzu relaunched its Care program to meet the ever-changing needs of customers - a focus which has been keenly honed across all areas of the Isuzu business, including IPS.

“Isuzu’s trusted reputation has encouraged many businesses to streamline their transport and power needs. We offer the convenience of working with the same Isuzu dealer across different parts of a business, regardless of whether it’s the truck fleet or your power generation needs.

“But the biggest feedback we get is simply around the outstanding customer service that our network can provide, from the correct specification of product through to more bespoke power solutions.”

Due to the breadth of end-use applications and what can often be a hash working environment, with extreme temperatures, too, operators require power solutions that are smartly specified and won’t fail on the job. This includes power units used in heavy applications, such as construction, agriculture, mining and emergency services. Lawson says the Isuzu Power Solutions’ range of products was carefully tailored to meet almost any demand across the country.

“Like vehicles on the road, downtime on power systems costs our customers time and money. Our dealerships are there to provide end-to-end support, with expertise and technical service that is unrivalled amongst our competitors.

“When the only option is to keep going, we know how important it is to have a power solution that never stops.”

In terms of quality and assurance, the same highly skilled technicians that maintain Isuzu trucks work on IPS products - at the dealership and on-site. Backed by industry-leading warranties and service agreements, all parts used are rigorously tested and of the highest standard to ensure downtime is kept to a minimum.

To this end, each Isuzu dealer has access to the brand’s comprehensive Diesel Inquiry Assessment System (DIAS). Lawson explained that DIAS had been designed in Australia to assist Isuzu Dealers in identifying the correct engine for each application.

“For fixed or variable speed engines, depending on the desired application, DIAS will virtually build the correct power unit from the ground up.

“DIAS allows customisation of the power unit before purchase by incorporating Isuzu’s full range of locally engineered accessories, so there’s no guesswork required.

“This allows us to find the right solution within the IPS range for almost any application and use-case imaginable.”

Isuzu’s range of generator sets has gained a well-earned reputation for their low-cost, quiet operation, quality construction and smart presentation on site.

Available in 20kVA, 37kVA and 50kVA variants, Isuzu generator sets ideally suit portable standby power for mining and hire-use applications, on construction sites and for farming and agriculture. IPS gen sets have also become a dependable choice for Australian fire and rescue operations, supporting critical services no matter what challenge they face.

“Our generator sets are stocked and available at over 30 Isuzu Trucks dealer locations across the country, including many of our flagship Isuzu dealerships,” Lawson said.

“We’re proud to offer the same consistency of service that has been enjoyed by thousands of customers and utilise the expertise of our engineers who are working side-by-side with the dealers under the Isuzu banner.

“Our goal is to ensure customers get exactly what they need, with the added bonus of saving time and money with a one-stop shop for all their transport and power solutions.” Lawson concluded.

For the full range of Isuzu dealers offering Isuzu Power Solutions products visit: isuzu.com.au/dealer-map